Message your Box on Telegram

Chat with your Box from Telegram: make a private bot, then we switch it on with you in a short support session.

You need Telegram on your phone and a device that opens box.local (Sign in and add devices). To book a session, email michael.maddison@voxcura.io.

Step 1: Make your Telegram bot

1. In Telegram, search for @BotFather. Pick the one with the blue check.
2. Start a chat and send /newbot.
3. Send a name for your bot, for example "My Box".
4. Send a username ending in bot, for example asha_box_bot.
5. Copy the token BotFather replies with. It looks like 123456789:AAE...xyz.

Step 2: Let us switch Telegram on

1. Open box.local, tap Settings at the top right, then tap Settings.

2. Tap Get help, then tap Allow remote support.

3. Read the 6-digit code to the support engineer.
4. When they're ready, type the same code into the box below it.
5. Tap Start session.
6. Give them your bot token when they ask.

The session closes by itself after 4 hours. To end it sooner, tap End session on Get help. See Get help.

Step 3: Say hi

1. In Telegram, open a chat with your new bot.
2. Send Hi. Your assistant replies there.

Find these steps on your Box

Tap Settings, then Settings, then Help & how-tos. Look for Talk to your box on Telegram.

If something goes wrong

• Username taken: try another one ending in bot.
• Code rejected or expired (codes last 10 minutes): tap Try again and read the new code to the engineer.
• Still stuck: email michael.maddison@voxcura.io. We reply within one business day. Prefer Signal? See Message your Box on Signal.