Performance: one person or several

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Performance: one person or several

Choose whether your Box gives one person a very long conversation or lets more people chat at the same time, and what happens when you switch.

Choose between one long conversation or more people chatting at once.

ChoiceMemory per conversationPeople at once
Single user / long context262,144 tokensup to 2
Concurrent users131,072 tokensup to 4

Pick Single user / long context for long chats and documents, Concurrent users if several people chat at once. The setting applies to everyone on the Box.

Open the Performance page

  1. Open box.local and sign in (help).
  2. Tap Settings at the top right, then Settings.
The Settings menu open at the top right of the chat screen, with the Settings item circled
  1. Tap Performance. On a phone, the list is at the top of the page.
The Settings section list, with Performance circled

Switch

  1. Tap Single user / long context or Concurrent users.
The Performance page for a 128 GB box, with the Single user / long context and Concurrent users choices circled
  1. Tap Apply.
The Restart required notice above the Apply and Cancel buttons, with Apply circled
  1. Wait about 30 seconds for Applied.

Custom

Skip this unless you know you need it.

  1. Tap Custom.
  2. Set Concurrent users (1 to 8) and Total context size (4,096 to 1,048,576 tokens). The total is split evenly between users.
The Custom choice selected, with the Concurrent users and Total context size fields circled
  1. Tap Apply and wait about 30 seconds.

If something goes wrong

  • Couldn't apply → the Box has already gone back to its previous setting and chat still works. Tap Back to performance and pick another choice.
  • Chat still down after a change → see Troubleshooting.

Related pages

Verified on Box software 0.2.8 · 2026-10-05